Privacy Policy

Last updated: May 22, 2025

Introduction

At Make It 5 ("we", "us", or "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our review management platform (the "Service"). By using Make It 5, you acknowledge that you've read and understood this policy and consent to the practices described below.

Information We Collect

To enable the core functionality of our platform, we request permission to access certain elements of your Google business account and related data. Specifically, we may collect:

  • Your Google-connected email address
  • Customer reviews associated with your business

We do not access any other information from your account beyond what is strictly necessary for the purpose of review management and analysis.

How We Use Your Data

We use the information we collect to:

  • Generate insights and responses based on your customer reviews
  • Display reviews in your personal dashboard
  • Send automated replies to reviews (only if explicitly enabled by you)

We leverage artificial intelligence technologies from trusted third-party providers (such as OpenAI) to help analyze review content. These services do notuse your data to train their models and may retain the information only briefly (up to 30 days) to monitor for abuse.

Confidentiality and Sharing

We treat all review data as private and confidential. We do not sell or share your personal data or review content with external parties, unless:

  • Required to by law or legal process
  • Necessary to enforce our policies or respond to claims of misuse
  • Essential for delivering core features (e.g. sending data to AI providers for real-time analysis)

Data Security

We apply industry-standard security protocols to safeguard your data against unauthorized access, disclosure, or tampering. While no system is impenetrable, we are committed to ongoing risk assessment and protective measures.

Use of Cookies

Make It 5 may use cookies or local storage for functionality such as session management and analytics. You can choose to disable cookies in your browser settings, but doing so may impact your experience using the Service.

External Services

Our app may include links to external websites or services. These sites have their own privacy policies, which we recommend reviewing. We are not responsible for the data practices of third-party platforms.

Your Rights

You may request access to your personal data, make corrections, or ask for your data to be deleted at any time. You may also withdraw your consent for data processing or opt out of specific features by contacting us directly at:

hello@makeit5.com

Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, we'll revise the "Last updated" date at the top of this page. Your continued use of Make It 5 indicates your acceptance of any updates.

Contact Us

If you have questions or concerns about this Privacy Policy, feel free to reach out at:
📧 hello@makeit5.com