💬 Manage and Reply to Reviews

Stay on top of your reviews. Respond fast with AI or a personal touch.

📌 When to Use It

Check this page daily or weeklyto reply to new reviews.

Replying shows customers you care and improves your Google ranking.

Reply adds value not just to the reviewer, but to future customers that are thinking about using your services and reading your reviews.

✅ What You Can Do

1. See what needs your attention
   • Filter by ⭐ rating, text, and what needs reply
2. Read and understand the review
   • Check the rating, date, and full comment
3. Write your reply
   • 🤖 click Generate AI Reply
   • ✍️ Or Type it yourself
4. Choose a reply style
   • Friendly 😊, Professional 🧑‍💼, Fun 🎉, etc.
5. (Optional) Add instructions to guide the AI
   • e.g. "Mention that we use the best ingredients" or "Keep it short"
6. Click "Post Reply"
   • That's it, it goes straight to your Google profile!

💡 Smart Tips

• Use styles and instructions to match your brand voice
• Keep replies short, warm, and human
• Thank 5⭐️ reviewers, address concerns politely for others
• 🧠 Think of your reply as a public message to future customers, not just the one who wrote it
• AI replies are editable — tweak them if needed before posting
• You don't have to reply to everything, ❌ Skip angry spam, low-effort comments, or stars reviews to not sound like a robot.

🔍 Where to Find It

Go to the Review Management tab in your dashboard.

Use filters to focus on what matters most — like 1⭐ reviews or those that still need a reply.