πŸ“Š Analytics Page

Your Google reviews turned into real business intelligence.

🧠 Why This Matters

Google reviews are the most visible and trusted source of public feedback about your business.

They're:

  • πŸ“’ Authentic β€” written by real customers
  • ⏱️ Fresh β€” updated daily, automatically
  • πŸ’¬ Rich in insight β€” praise, complaints, themes, and trends

Yet most businesses don't truly analyze them.

This dashboard turns your review data into a gold mine of answers: What's working? What's hurting you? What needs your attention?

πŸ—“οΈ Time Picker

Use the top-left selector to view analytics for:

  • Last Week
  • Month
  • 3 Months
  • Year

All % changes shown on the page compare your selected period to the previous one of the same length.

Example: "Last Week" compares to the week before that.

πŸ”’ Top Summary Cards

These give you quick highlights of the selected time range:

  • πŸ†• New Reviews β€” Total reviews, with % change from last period
  • ⭐ Average Rating β€” Average for the period, with % change from last period
  • ❗Unresponded Reviews β€” Reviews that still need a reply

πŸ“ˆ Reviews Trend Graph

Visualize how your metrics change over time. You can toggle between:

  • ⭐ Overall Rating
  • 🍽 Food Rating
  • πŸ§‘β€πŸ³ Service Rating
  • 🎢 Atmosphere Rating
  • πŸ“Š Review Count

Perfect for spotting dips, peaks, and long-term shifts.

πŸ€– AI Insights Your Smartest Team Member

πŸ’¬ "Every week, our AI scans all your reviews, picks the most valuable patterns, and highlights what matters most β€” so you don't have to."

It chooses what to surface based on what's new, what's repeating, and what can help you take action.

  • πŸ₯‡ Top praised items (e.g. "pita bread", "friendly staff", "amazing cocktails")
  • ⚠️ Frequent complaints or quality issues
  • πŸ“ˆ Spikes in sentiment, either positive or negative
  • πŸ“‰ Drops in rating across a specific location or dish
  • 🧠 Hidden patterns you wouldn't catch manually
  • πŸ’‘ AI Tip β€” an actionable takeaway you can apply now

This is more than a summary β€” it's your automated review analyst, helping you improve and stay ahead without digging through reviews yourself.

🧭 Reputation Score & πŸ”₯ Momentum Score

Reputation Score

Do you make a strong first impression?

  • Combines your review quantity and average rating
  • Higher score = more likely to attract new customers
  • Important for customer decision-making

Momentum Score

Are you trending right now?

  • Tracks how your recent reviews compare to the period before
  • Focuses on change in rating + volume
  • Strong momentum boosts your visibility on Google Maps β€” often more than your total reputation!

βœ… Tip: While both scores are useful, Momentum is a more powerful signal to Google than Reputation alone.

πŸ“ƒ All-Time Rating Breakdown

See how your reviews are distributed (5β˜… to 1β˜…). Helpful to:

  • Spot long-term trends
  • Explain historical averages
  • Identify ratings gaps over time

πŸ’¬ Customer Reviews Table

  • Filter by rating, date, and text presence
  • Quickly scan real reviews
  • Click Reply or View to manage them in the Review Management tab