Last updated: May 22, 2025
Welcome to Make It 5 — we're glad you're here.
To keep things transparent, here are a few important things you should know before diving into the full Terms of Service:
Please read the full Terms and Conditions below to understand how the service works and your rights as a user.
These Terms of Service ("Terms") form a legal agreement between you and "Make It 5" ("we," "us," or "our"), the provider of the "Make It 5" platform (the "Service"). By signing up for or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.
Make It 5 provides a platform that connects to your Google Business account to help manage your online reviews. We use AI technologies to analyze your reviews, offer automated response suggestions, and deliver insights to help you improve customer satisfaction and reputation. By using our platform, you authorize us to access your Google reviews, display them in your dashboard, and (if enabled by you) respond to them on your behalf.
We treat your data with confidentiality and care. Personal data is never sold or shared with third parties outside of what's required to deliver and improve the Service. Please refer to our Privacy Policy for full details on how we collect, use, and protect your information.
By using Make It 5, you grant us permission to securely access, sync, and manage your reviews through the Google API. We only access the data needed to provide the features you activate, such as analytics, automated replies, and email summaries.
Our AI-generated responses are intended to assist, not replace human judgment. While we aim for high-quality output, we cannot guarantee that every insight or suggestion will be perfectly accurate. You acknowledge that use of AI-generated responses is at your discretion, and we are not responsible for any misinterpretations or misclassifications that may occur.
You are responsible for maintaining the confidentiality of your account credentials and for any activity performed under your account. If you suspect unauthorized access, please notify us immediately at: hello@makeit5.com
You may cancel your subscription or delete your account at any time through your account settings. If you need help — just email us at hello@makeit5.com to request one.
When you cancel, you will continue to have access to the service until the end of your current billing period. You will not be charged for the next billing cycle. Please note that we do not offer refunds for any payments that have already been processed. We reserve the right to suspend or terminate accounts found to be in violation of these Terms or engaged in misuse of the Service.
We may modify, suspend, or discontinue any part of the Service at any time without prior notice. While we strive to deliver continuous access and performance, we are not liable for temporary outages or service interruptions.
The Service is provided "as is" and "as available," without warranties of any kind. We do not guarantee uninterrupted access, error-free responses, or any particular outcomes from using the platform.
To the fullest extent permitted by law, "Make It 5" shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Service — including but not limited to missed or not ideal responses, inaccurate insights, or business reputation issues arising from review handling.
These Terms are governed by the laws of the State of Israel. You agree to submit to the exclusive jurisdiction of the courts located in Tel Aviv for any dispute arising from or related to these Terms or your use of the Service.
We may revise these Terms from time to time. When we do, we'll update the "Last updated" date above. Continued use of the Service after any changes constitutes your acceptance of the new Terms.
By creating an account or continuing to use "Make It 5", you confirm that you have read, understood, and agreed to these Terms of Service.